{"id":47,"date":"2026-01-03T18:43:57","date_gmt":"2026-01-03T18:43:57","guid":{"rendered":"https:\/\/diebrandmerk.co.za\/wordpress\/?page_id=47"},"modified":"2026-01-03T18:43:57","modified_gmt":"2026-01-03T18:43:57","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/diebrandmerk.co.za\/wordpress\/af\/refund_returns\/","title":{"rendered":"Brandmerk \u2013 Terugsendings- en Terugbetalingsbeleid"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Brandmerk \u2013 Terugsendings- en Terugbetalingsbeleid<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Laas opgedateer: [01\/01\/2026]<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dankie dat jy by <strong>Brandmerk<\/strong> koop. Ons streef daarna om jou die beste kwaliteit produkte en diens te bied. Indien jy egter nie heeltemal tevrede is met jou aankoop nie, is ons hier om te help.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Terugsendingsperiode<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ons terugsendings- en terugbetalingsbeleid is <strong>30 dae<\/strong> vanaf die datum van aankoop.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Indien <strong>meer as 30 dae verby is<\/strong>, kan ons ongelukkig nie \u2019n volle terugbetaling of omruiling aanbied nie.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Vereistes vir Terugsendings<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Om vir \u2019n terugsendingsversoek te kwalifiseer moet:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714 Die item <strong>ongeslyt en ongebruik wees<\/strong><br>\u2714 In <strong>dieselfde toestand<\/strong> wees as toe jy dit ontvang het<br>\u2714 In die <strong>oorspronklike verpakking<\/strong> wees<br>\u2714 \u2019n <strong>Kwitansie of bewys van aankoop<\/strong> ingedien word<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49 <strong>Moenie die item terugstuur na die vervaardiger nie.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Items wat nie teruggestuur kan word nie<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Die volgende items kan <strong>nie<\/strong> vir terugbetaling of omruiling aanvaar word nie:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u274c Bederfbare goedere (bv. kos, blomme)<br>\u274c Digitale\/aflaaibare produkte<br>\u274c Geskenkbewyse<br>\u274c Intieme of persoonlike gebruiksitems<br>\u274c Mediese of sanit\u00eare produkte<br>\u274c Gevaarlike materiale of vlambare vloeistowwe\/gasse<br>\u274c Sekere gesondheids- of persoonlike sorgprodukte<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Let wel: Om gesondheids- en veiligheidsredes aanvaar ons nie gebruik- of vuil PPE\/werksklere vir terugstuur nie, tensy dit defektief is.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Gedeeltelike Terugbetalings (Waar Toepaslik)<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Slegs gedeeltelike terugbetalings kan gemaak word indien:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Die item sigbare tekens van gebruik toon<br>\u2022 \u2019n Se\u00ebl of verpakking oopgemaak is<br>\u2022 Die item beskadig is weens redes buite ons beheer<br>\u2022 Onderdelen ontbreek<br>\u2022 Die item later as <strong>30 dae<\/strong> teruggestuur word<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Terugbetalingsproses<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sodra ons jou teruggestuurde item ontvang en inspekteer, sal ons jou per e-pos in kennis stel of jou terugbetaling <strong>goedgekeur of afgekeur<\/strong> is.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Indien goedgekeur:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcb3 Jou terugbetaling sal outomaties verwerk word<br>\u23f3 Dit kan <strong>tot 7\u201310 werksdae<\/strong> neem om op jou bankstaat te wys<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Vertraagde of Ontbrekende Terugbetalings<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As jy nog nie jou terugbetaling ontvang het nie:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1\ufe0f\u20e3 Kontroleer weer jou bankrekening<br>2\ufe0f\u20e3 Kontak jou bank<br>3\ufe0f\u20e3 Kontak jou kredietkaartverskaffer<br>4\ufe0f\u20e3 Onthou dat verwerking kan tyd neem<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Indien dit steeds nie ontvang is nie, kontak ons by:<br>\ud83d\udce7 <strong>[info@diebrandmerk.co.za]<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Afslag- en Uitverkopingsitems<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Slegs items teen <strong>normale prys<\/strong> kan terugbetaal word.<br>\u274c Afslag- of uitverkopingsitems is <strong>nie terugbetaalbaar nie.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Omruilingsbeleid<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ons vervang slegs items indien hulle:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714 Defektief is<br>\u2714 Gebrekkig is<br>\u2714 Beskadig ontvang is<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Indien jy dieselfde produk wil omruil, kontak ons:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong><strong>info@diebrandmerk.co.za<\/strong><\/strong><br>\ud83d\udce6 Stuur die item na: <strong>Northmead Pudo Locker<\/strong> en gebruik ons selnommer vir pin code: 0663915344<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Geskenke<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Indien die item as \u2019n <strong>geskenk gekoop<\/strong> en direk aan jou gestuur is:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83c\udf81 Jy sal \u2019n <strong>geskenkkrediet<\/strong> ontvang ter waarde van die item sodra dit teruggestuur en verwerk is.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Indien dit <strong>nie as geskenk gemerk<\/strong> was nie:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udcb8 Die terugbetaling sal aan die <strong>oorspronklike koper<\/strong> gemaak word.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. Terugstuur van Jou Item<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Items moet teruggestuur word na:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce6 <strong>Northmead Pudo Locker<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udd39 Jy is verantwoordelik vir die <strong>posgeld\/kourierfooi<\/strong><br>\ud83d\udd39 Posgeld is <strong>nie terugbetaalbaar nie<\/strong><br>\ud83d\udd39 Indien \u2019n terugbetaling gemaak word, sal die terugposkoste afgetrek word<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49 Vir ho\u00ebwaarde-items word dit aanbeveel dat jy <strong>\u2019n spoordiens gebruik of versekerde versending kies.<\/strong><br>Ons kan nie waarborg dat ons jou pakket sal ontvang nie.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11. Vervaardigingsfoute &amp; Waarborg<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Indien jou produk defektief is weens \u2019n vervaardigingsfout, sal Brandmerk:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714 Die item ondersoek<br>\u2714 Vervang of herstel waar toepaslik<br>\u2714 Die koste dra waar regverdig<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dit geld <strong>nie<\/strong> vir:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u274c Normale slytasie<br>\u274c Oppervlakte vlekke of vuil<br>\u274c Skade weens verkeerde gebruik<br>\u274c Onbehoorlike versorging<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>12. PPE &amp; Werksklere \u2013 Spesiale Nota<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vir veiligheid- en higi\u00ebnedoeleindes kan <strong>gebruikte PPE\/werksklere slegs teruggestuur word indien defektief.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ons behou die reg voor om items te toets voordat terugbetalings gemaak word.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>13. Hulp nodig?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vir enige vrae oor terugbetalings of terugsendings:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong><strong>info@diebrandmerk.co.za<\/strong><\/strong><br>\ud83d\udcde <strong>066 391 5344<\/strong><br>\ud83c\udf10 <strong><a href=\"https:\/\/diebrandmerk.co.za\">https:\/\/diebrandmerk.co.za<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ons span help graag!<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">\u2764\ufe0f <strong>Dankie dat jy Brandmerk ondersteun. Ons waardeer jou vertroue en lojaliteit.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Brandmerk \u2013 Terugsendings- en Terugbetalingsbeleid Laas opgedateer: [01\/01\/2026] Dankie dat jy by Brandmerk koop. Ons streef daarna om jou die beste kwaliteit produkte en diens te bied. Indien jy egter nie heeltemal tevrede is met jou aankoop nie, is ons hier om te help. 1. Terugsendingsperiode Ons terugsendings- en terugbetalingsbeleid is 30 dae vanaf die [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-47","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/diebrandmerk.co.za\/wordpress\/af\/wp-json\/wp\/v2\/pages\/47","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diebrandmerk.co.za\/wordpress\/af\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/diebrandmerk.co.za\/wordpress\/af\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/diebrandmerk.co.za\/wordpress\/af\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/diebrandmerk.co.za\/wordpress\/af\/wp-json\/wp\/v2\/comments?post=47"}],"version-history":[{"count":1,"href":"https:\/\/diebrandmerk.co.za\/wordpress\/af\/wp-json\/wp\/v2\/pages\/47\/revisions"}],"predecessor-version":[{"id":191,"href":"https:\/\/diebrandmerk.co.za\/wordpress\/af\/wp-json\/wp\/v2\/pages\/47\/revisions\/191"}],"wp:attachment":[{"href":"https:\/\/diebrandmerk.co.za\/wordpress\/af\/wp-json\/wp\/v2\/media?parent=47"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}